CozyPoodle (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect personal information you provide when:
Placing an order
Creating an account
Subscribing to our newsletter
Contacting customer support
This may include:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third‑party gateways)
1.2 Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Device type
Browser type
Pages visited
Time spent on the site
Cookies and tracking data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order updates and tracking information
Improve website functionality and user experience
Send marketing emails (only if you opt‑in)
Prevent fraud and enhance security
We do not sell your personal data to third parties.
3. Secure Customer Data Protection
Your privacy and security are our priority.
3.1 Data Security Measures
We use:
SSL encryption across the entire website
Secure, PCI‑compliant payment gateways
Encrypted data storage
Restricted access to personal information
Regular security audits
3.2 Payment Security
All payments are processed through trusted third‑party providers. We never store your full credit card information on our servers.
4. Cookies & Tracking Technologies
We use cookies to:
Improve website performance
Remember your preferences
Analyze traffic and usage patterns
Provide personalized content
You can disable cookies in your browser settings, but some features may not function properly.
5. Sharing Your Information
We only share your information with trusted partners necessary to operate our business, such as:
Payment processors
Shipping and courier companies
Email marketing platforms
Website analytics providers
These partners are required to protect your data and use it only for the services they provide.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Request a copy of your stored data
To exercise these rights, contact us.
7. Data Retention
We retain your information only as long as necessary to:
Fulfill your orders
Provide customer support
Comply with legal obligations
After this period, your data is securely deleted.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Third‑Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy or your data, contact us: